There is a good chance it can be on within a couple hours or less (if the order is completed earlier in the day).

More Detail:

For a standard connection fee of $3.20 your service can be activated in 2 business days or a day you select (up to 30 days in the future).

For an additional $7.15 you can submit an expedited or priority service connection. If the priority service request is made early in the day, the connection will likely occur the same day. If the request is made late in the afternoon, the priority request will likely be pushed to the next day.

It takes just about 10-15 minutes over the phone.

There is not an automatic requirement for a deposit. It will depend on the primary account holder’s credit score for electric utility purpose.  Round Rock electric companies will check your overall credit score (we use EquiFax) to ascertain if a deposit would be required.  This is what is called a ‘soft check’ on a credit score, as you are not applying for a ‘line of credit.’

(There are other options if you do not want a credit check – Call for this information)

We do not require a ‘stellar’ credit score to avoid a deposit requirement. If your score is in the low 600’s or better, you will NOT be asked for a deposit.

At the time your request is submitted, we will get an instant response on a whether or not a deposit is required.  If one is requested, we will call you back immediately and discuss your options.

The deposits, when required, are incremental according to credit score, and are as follows:

For an Apartment –   $40,  $80,  $120*,  $160*

For a Home –  $70,  $140,  $210*,  $280*

* These higher deposit amounts may be split into 2 payments.  You can pay half the deposit upon enrollment; the other half will be due on your first invoice.

No. You don’t even need to contact your current provider. If you are comfortable with all the information provided at this site you can even switch without calling anyone by using our Secure Customer Enrollment page.

That depends on how high your rate is right now, and how much electricity you use.

Some residents can save $25 a month, some will save over $125 a month.

Check your bill for “the average price per kW you paid for electricity service this month is:..” This phrase is sometimes in very small print. The number following that phrase is your current final rate. See our “Your Rate?” page for more.

Obviously, the more electricity you use, the more your potential savings. Most small homes use around 1000 kWh in the winter, but use much, much more in the summer. Bigger homes in Hutto use as much as 4000 to 5000 kWh’s in the summer. With a rate drop of 3 cents per kWh, some customers are saving well more than $100 a month in the summer.

If you have any questions about reading your current bill, feel free to give us a call: 827-7722.

You can also email your questions to Info@HippoElectricity.com.

The standard switch will happen in 1 to 2 business days. This means you can start saving real soon. Further, you can select a date if you like. This would be a benefit to a customer who knows when the contract with their current Hutto electricity provider will expire. In this case, you can choose your new rate and plan now, but pick the date you would like it to start. You can choose a day up to 90 days in the future.

Some people are locked into long-term contracts with a high rate. If you fall into this category, it would be wise to calculate whether or not you will save money by paying the cancellation fee and switching providers to get a significantly lower rate. For instance, if you switch to a lower rate to save $60 a month, and your cancellation fee is $200; this means your savings will have paid for the cancellation fee in less than 4 months. If your contract still has 1 year on it, you would still SAVE over $400 in one year AFTER paying the cancellation fee. That’s how big the savings could be. I have had customers in this situation; they have paid their cancellation fee to realize the long-term savings. Call for a quick audit of your situation. We’ll will give you straight answers. If it doesn’t make sense financially to terminate a contract, we’ll make that clear.

Your current electric delivery company or “Local Wires Company” will continue to deliver your electricity. The name of this company is ONCOR. Your Hutto power will be supplied by Ambit Energy and come from a regional power pool – a mixture of energy from traditional power plants and other sources like wind, water, sun and natural gas. ONCOR still responds to service interruptions and continues to maintain the poles and wires. You will continue to receive the same reliable service you are used to with ONCOR, regardless of the Retail Electric Provider (REP) you receive your Hutto power from. It is important to understand, THERE IS NO CHANGE IN THE RELIABILITY OF SERVICE.

No. (See, in part, the answer above). No matter which Retail Electric Provider (REP) you choose, in this case Ambit Energy, your Hutto TX electricity will continue to be delivered safely and reliably by the Local Wires Company (ONCOR); a company regulated by the Public Utility Commission of Texas.

A 24 hour emergency service phone number will be provided on your new bill. That number is the same number on the bill you get with your current provider. Check it, it is 1-888-313-4747.

No. Consumers in City-owned utility areas, like the City of Austin, and member-owned electric cooperatives, like PEC, do not have the choice of electricity providers. There are over 7 million customers in Texas that do have a choice, with more to be added in the future. Areas such as San Antonio, El Paso, and Amarillo will likely be added to the deregulated electric grid at some point. In addition to Hutto, Texas, Hutto Electricity can help customers save on their utility bill in the following communities:  Taylor, Pflugerville, East Georgetown, Thrall, and rural areas surrounding these cities. If you would like to know more about helping people save on their electricity purchases, visit PowerWithAmbit.com

Residents in Pflugerville, Taylor, east of Georgetown and many other communities to the north and east of Austin also have a choice and can save money by using HippoElectricity.com. If you feel like we have provided you a good service and rate, please tell your friends in these areas. (Pflugerville, Taylor, Dallas, Houston, Waco, to name a few)

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Save. Think Local. Switch Now.

By the way, there is NO COST TO SWITCH

Also providing electricity in PFLUGERVILLE – HUTTO – TAYLOR

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512-827-7722 info@hippoelectricity.com

Monday – Saturday 8 a.m. to 8 p.m